Privacy Policy

1. Information We Collect

We collect the following types of information:

Business Information:

• Business name and contact details
• Platform links and location IDs (Google, Yelp, Facebook)
• Review data from connected platforms

Account Information:

• Email address and account credentials
• Subscription and payment information
• Usage data and service interactions

2. How We Use Your Information

We use your information to:

• Provide and improve our reputation management services
• Monitor and analyze reviews across platforms
• Generate AI-powered dispute suggestions and responses
• Process payments and manage subscriptions
• Send service updates and notifications
• Provide customer support

3. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations
• With service providers who assist in our operations (e.g., payment processing)
• To protect our rights and prevent fraud

4. Third-Party Platform Integration

Our service integrates with third-party platforms (Google, Yelp, Facebook) to access review data. We operate under their respective APIs and terms of service. We only access publicly available review information associated with your business.

5. Data Security

We implement appropriate security measures to protect your information, including encryption, secure servers, and regular security audits. However, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We will delete your information upon account closure, except where required by law.

7. Your Rights

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Export your data in a portable format

8. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and improve our services. You can manage cookie preferences through your browser settings.

9. Children's Privacy

Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18.

10. Changes to Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.